“Be merciful as your Father is merciful.” Commenting on these words of Jesus, the Pope added that “it is not easy to understand this attitude of mercy” because we are habitually judgmental. “We are not [the sorts of people] who naturally [allow for understanding and mercy.”]
“To be merciful,” he said, “two attitudes are needed. The first is knowledge of oneself”. This self-knowledge means that we acknowledge “we have done many bad things: we are sinners!” And, when faced with the need for repentance, “the justice of God transforms us in mercy and forgiveness.” However, we must have shame for our sins.